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New Outsourcing Risks in 2005 and How to Mitigate Them HR Outsourcing Helps Energy Companies Compete in Deregulated World Alternating Currents in Utility Regulation Cause Hydro One Deal to Change Required Reading on the Realities of Business Transformational Outsourcing |
Making Transformation Work - Five key things organizations should consider when transforming their business to increase productivity, reduce costs and automate services. - July 2007 Managing relationship equilibrium in outsourcing - Relationships between the service provider and the client are key to the success of an outsourcing engagement. Learn how HP uses their governance model along with the Total Customer Experience and Quality Program to engage with their customers to a... - December 2004 Managing the Move to an Outsourced Environment - Many problems encountered in outsourcing (disruption, delay, accountability gaps and personnel issues) result from a poorly executed transition. This paper describes HP's comprehensive Transition and Transformation Methodology that makes the move to... - September 2004 The Fearsome "O" Word - How change management mitigates the risks of employee resistance to outsourcing - Whether the "O" word refers to outsourcing strategies or offshoring tactics, communications surrounding corporate plans and goals require a structured approach to risk management. Underestimating the impact of employee resistance can greatly decrease ROI i... - April 2004
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