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Five Things Manufacturers Should Consider When Selecting a Contract Manufacturer
A software provider that produces rapid response manufacturing products provides his list of criteria manufacturers should consider when selecting a contract manufacturer. (2005)

New Outsourcing Risks in 2005 and How to Mitigate Them
As outsourcing changes, so do the risks. An OutsourcingCenter poll discovers why rising interest rates and the promise of combining voice and data in one network using VoIP technology are creating new risks for the industry. (2005)

HR Outsourcing Helps Energy Companies Compete in Deregulated World
The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to focus on strategy. (2004)

Alternating Currents in Utility Regulation Cause Hydro One Deal to Change
Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini's flexibility in the face of change helped the utility adjust to its new conditions. (2004)

Required Reading on the Realities of Business Transformational Outsourcing
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes. (2004)

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Making Transformation Work - Five key things organizations should consider when transforming their business to increase productivity, reduce costs and automate services. - July 2007

Managing relationship equilibrium in outsourcing - Relationships between the service provider and the client are key to the success of an outsourcing engagement. Learn how HP uses their governance model along with the Total Customer Experience and Quality Program to engage with their customers to a... - December 2004

Managing the Move to an Outsourced Environment - Many problems encountered in outsourcing (disruption, delay, accountability gaps and personnel issues) result from a poorly executed transition. This paper describes HP's comprehensive Transition and Transformation Methodology that makes the move to... - September 2004

The Fearsome "O" Word - How change management mitigates the risks of employee resistance to outsourcing - Whether the "O" word refers to outsourcing strategies or offshoring tactics, communications surrounding corporate plans and goals require a structured approach to risk management. Underestimating the impact of employee resistance can greatly decrease ROI i... - April 2004

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