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HR Outsourcing Helps Energy Companies Compete in Deregulated World
The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to focus on strategy.
Alternating Currents in Utility Regulation Cause Hydro One Deal to Change
Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini's flexibility in the face of change helped the utility adjust to its new conditions.
Required Reading on the Realities of Business Transformational Outsourcing
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.
Change Management Tools Key to Winning Internal Acceptance
Your company has decided to add an offshore component to its outsourcing initiative. How do you get your employees to understand and support your decision? Peter Bendor-Samuel offers some change management suggestions to get everyone on board.
Cost vs. Value of Using an Outsourcing Consultant
If I had to do it over again, I would change....is the lament of many executives structuring outsourcing agreements. We interviewed six who were satisfied with the plans they made. They shared a common approach: they used an advisor.
Real Estate Firm Makes Better Investments By Outsourcing Accounting
Jimmy Hanson wanted to invite institutional investors to invest in his
real estate management company. But he needed to revamp his accounting
systems to meet their reporting needs. DTO's real estate division solved
his problem.
Collaboration Wins
Optimal results from outsourcing can be achieved only by following important, fundamental steps upfront. In this relationship, BearingPoint and Outsource Partners International helped Trinity Industries establish a climate for change.
HR Trends: 'Everybody's Doing It'
The Conference Board just completed an extensive study of HR buyers. Great satistics and trenchant observations about what they would do differently next time.
The CIO Role in Healthcare IT Outsourcing
What's the best strategy for the role of your CIO if you outsource your IT infrastructure and people? Are there advantages or risks in keeping the CIO there? Or, should you move the position to the service provider? The answer may surprise you.
Heigh Ho, Heigh Ho, It's Off to Work We Go
When it comes to structuring an outsourcing relationship, the details make the difference between blue chip deals and fiascos. How you undertake the behind-the-scenes work before an outsourcing relationship begins is crucial. This is Part 3 in our creating a successful outsourcing relationship series.
BPO Buyers Seek Stable Suppliers
When the
dotcoms turned to dot bombs, buyers decided they wanted a supplier with staying
power. Today outsourcing buyers wants process, technology and stability.
A Seasoned Buyer Shares His Tips
For the last 10 years I bought outsourcing services. As a senior executive for a Fortune 500 company, I was responsible for the company's outsourcing initiative that was part of a corporate turnaround. We utilized outsourcing to help achieve significant cost savings and performance improvements.
The Whole Kit and Caboodle
Like the old kit and caboodle American saying, the U.S. Treasury omitted nothing - it has outsourced the management of its entire infrastructure.
Like a Fifth Wheel
Striving to be competitive involves tremendous risks. The timing must be right, and the resources must be available. It's costly, and the return on investment might be low. In fact, the entire effort might fail. And someone will be held accountable.
How to Select a BPO Supplier
Is there a difference in the methodology of selecting a BPO supplier as opposed to a traditional IT outsourcing supplier? Robert Joslin, senior consultant with the Everest Group, says there are definitely some crucial factors that need to be taken into consideration. He sorts through the issues and here presents key points as a guide for buyers embarking into the world of BPO.
Should You Do What You're Doing?
This story asks, 'Is this a priority; or do I want to lower the priority, and what effect would it have if I did that?' You can find out if what you are doing is what you should be doing and why it costs so much.
Future Sourcing
As part of Professional Services at Compaq Computer Corporation, eBusiness Management Services (eBMS) is an Internet provider company. The company has managed the Microsoft network, including connecting more than 1,600 servers into its enormous server farm, for four years.
Building A Flexible Partnership
Simpson Industries, Inc. knows the importance of a flexible contract. Richard Lefebvre, CIO and vice president of information technology at Simpson, says that business objectives change everyday and companies need a contract and a supplier that will change with them.
Flexibility in Service Contracts: How to Build
It and Keep It
Flexibility in legal outsourcing contracts bears striking similarities to a team of professional athletes under the tutelage of a watchful coach.
Keeping Relationships Cordial
As in any professional or personal relationship, the best way to keep things on a positive note is communications.
A Blueprint for Success
In the early days of the outsourcing industry, CEOs usually made the decision without input from their data processing organization. That created a situation where the very concept of outsourcing was adversarial, according to John Harris, corporate vice president of marketing and strategy, EDS.
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